Stegersbach and Jennersdorf: Burgenland's top office!

Stegersbach and Jennersdorf: Burgenland's top office!

In a festive framework, the award of the best branches of the Labor Market Service (AMS) Austria was awarded on July 12, 2025 in Hallwang, near Salzburg. The RGS Stegersbach/Jennersdorf, which was recognized as the best office from Burgenland in 2024, was particularly in the spotlight. This award shows not only the quality of the service, but also the commitment of the employees on site. The award, which is awarded annually by AMS Austria, is based on a careful assessment of customer satisfaction, efficiency and employee satisfaction as well as the achievement of labor market policy goals, such as Ams.at reported.

Not only the RGS Stegersbach/Jennersdorf received an award. The Burgenland service, which serves as a telephone contact point for customers, was also awarded the best service in Austria. Helene Sengstbratl, the state manager of the AMS Burgenland, was pleased with the double success and emphasized the commitment and quality of her organization, as BWV.at determined.

customer satisfaction at record high

Another reason for joy for the AMS Burgenland are the results of a current study by the “Marketmind” opinion research institute, which show the record satisfaction of the customers in 2023. cardmat.net reports that 81% of job seekers and 79.5% of companies evaluate the AMS with "very good" or "good". In Burgenland, satisfaction with 82.8% of job seekers and 85.2% of companies is even higher - a top value in Austrian comparison.

The state managing director Helene Sengstbratl is proud of these outstanding values. However, despite the gratifying figures, according to the deputy state manager, DI (FH) Karin Steiner, BA, there is still a need to catch up in the job search and satisfaction in other federal states. The expectations of job seekers and companies often do not agree, which indicates that there are still improvement options.

excellent services and team spirit

The AMS Burgenland emphasizes that the good deal of dealings and the expertise of the consultants are estimated by the job seekers. Companies, on the other hand, praise the accessibility and quick reactions of the employees. The award as the best office and service is therefore not only a sign of the excellent work, but also for the strong team spirit and the commitment in the AMS Burgenland. It remains exciting how the services will develop in the coming years and whether these successes can also be secured in the long term.